REMOTE ORACLE DBA SUPPORT SERVICES
Many organisations need Oracle DBA services but their need is too infrequent to warrant a full time staff member. TransEnigma offers the facility to have an occasional DBA as and when required. Some example circumstances are:
A
Database failure or corruption
A
Space usage problem in the database (i.e. the database is running out
of space)
Migration
to a newer version of the Oracle Database
Database
performance issues
Impact
Analysis if a server needs to be upgraded or moved
A
database health check is required
An experienced DBA can dial-in to your Database Server when requested and perform most standard DBA tasks without having to visit the site, thus reducing the cost of performing these activities. This means that a very cost effective DBA service can be provided to organisations which might otherwise have to spend large sums of money on DBA skill when a problem arises.
Service Types
Lite Support
Prompt dial-in response
to problem call
Twice a year preventative
maintenance program
Call-out to on-site
visit if dial-in unable to resolve problem
£3,000 per annum
charge
Standard Support
9am
to 5:30 pm Support Monday to Friday
Response time to dial-in
less than 3 hours
Quarterly preventative
maintenance program
Call-out to on-site
visit if dial-in unable to resolve problem
£7,500 per annum
charge
24x7 Support
24 hours a day 7 days
a week (not bank holidays)
Response time to dial-in
less than 1 hour
Monthly preventative
program
Call-out to on-site
visit if dial-in unable to resolve problem
£25,000 per annum
charge
OTHER DBA SERVICES
Other DBA services may be purchased on a bespoke basis.
Services include:
Special weekend cover, or 24 hours cover due to migrations, special projects, or upgrades. Training for small groups of 1 to 5 persons can be customised to help people start to perform the routine or basic DBA activities.
Software Development:
We have skilled database architects and Oracle programmers that can help move projects on at a swift pace.